Terms of use

Before proceeding with any transaction through our website, please read the following terms carefully. The use of the services of the website www.eflowers.gr implies the unreserved acceptance of the general terms and conditions of use, as applicable each time.

Personal Data

The visitor can browse the online store www.eflowers.gr without providing personal information.

However, in order to submit an order, the voluntary registration of certain personal data is required, such as:

Name and surname or company name,

Postal address,
Contact telephone number,
Email,
Tax ID (only for issuing an invoice),
Credit card details (if used as a means of payment).

This information is collected exclusively for:

The execution of orders,
The optimization of your service,
Informing you about products & offers (only with consent).

The e flowers company is committed to the protection of your personal data and complies with the General Data Protection Regulation (GDPR - EU Regulation 2016/679) and applicable Greek legislation.

Transaction Security

The website www.eflowers.gr uses the SSL (Secure Sockets Layer) security protocol to encrypt sensitive data. The SSL protocol:

Protects information such as credit card numbers, names and addresses,
Ensures that data cannot be read or modified during transmission over the internet,
Is the global standard for secure online commercial transactions.

Data Retention Period

Your personal data is kept:

As long as your registration or active business relationship lasts,

Or as long as required by tax and commercial legislation (e.g. for order receipts).

After the end of our relationship or at your request, your data is securely deleted, unless otherwise provided by law.

Third Party Access

Your personal data is not disclosed to third parties, unless:

You have given your explicit consent,

Required by law (e.g. police, judicial, audit authorities),

Necessary to complete the transaction (e.g. courier companies, banking providers).

User Rights

According to the GDPR, you have the following rights:

Access to your data,

Correction or erasure of data,

Restriction or objection to processing,

Data portability.

You can exercise your rights at any time by contacting us.

Minor Users

If you are under 18 years of age, you must read these terms together with your parent or guardian. Use of the website by minors is deemed to have been made with the consent of the parent or guardian.